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Claims 101
Length: 1 Hour


 

This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker.

Basic Course Information

Learning Objectives To understand the claims process from start to finish!
Hollie Stout

Hollie Stout came to HUB in February 2020 as a respected, service-oriented insurance adjuster that exhibited core complexities and excellent communication skills. She specialized at HUB International MidAmerica in Commercial Property lines prior to being promoted January 2021 to Regional Claims Director for MidAmerica. She prides herself in developing meaningful relationships with carriers, clients, producers, staff, and adjusters while making herself available to service their claim needs.

She now oversees a department of 7 Claims Specialists working to establish department policies & procedures and forming a cohesive unit to service our Mid-American clients. This claims team has recently been recognized by HUB International nationally for their exceptional service and successful advocacy work producing major wins for our clients.

Hollie Stout received the 2021 HUB International Claims Consultant of the Year for the West Region. 


This course has no breaks

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