General Session: "Workflow Resources for Today and Tomorrow" | Ron Berg - Approved for 1 hr CE
DESCRIPTION: This session will cover crucial workflow and technology tools to address customer needs in this distanced time.
Disaster and contingency planning guides,
Remote work best practices and agreements
How to cover agency E&O with agency-customer texting and eDelivery agreements
Understanding and complying with cyber regulations to protect your agency
Steps to comply with ADA and accessibility requirements