This session will cover a comprehensive review of standard claims processes from beginning to end. This includes the claim investigations process, settlement, subrogation, policy/coverage review along with the client connections with the agent/broker.
|IMPORTANT_CE Credit Instructions_for_Video_on_Demand_Webcasts_Updated (135.2 KB)||Available after Purchase|
|Claims 101Handout (1 MB)||Available after Purchase|
|Claims 101 Timed Outline (14.1 KB)||Available after Purchase|
Hollie Stout came to HUB in February 2020 as a respected, service-oriented insurance adjuster that exhibited core complexities and excellent communication skills. She specialized at HUB International MidAmerica in Commercial Property lines prior to being promoted January 2021 to Regional Claims Director for MidAmerica. She prides herself in developing meaningful relationships with carriers, clients, producers, staff, and adjusters while making herself available to service their claim needs.
She now oversees a department of 7 Claims Specialists working to establish department policies & procedures and forming a cohesive unit to service our Mid-American clients. This claims team has recently been recognized by HUB International nationally for their exceptional service and successful advocacy work producing major wins for our clients.
Hollie Stout received the 2021 HUB International Claims Consultant of the Year for the West Region.
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